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Why Your Account May Be Suspended or Restricted

LuxuStars may suspend or restrict an account if there are signs of policy violations, suspicious activity, or safety concerns.


Common reasons include:

  • Submitting false or mismatched verification documents
  • Attempting to communicate or transact outside the platform before booking
  • Repeated cancellations or service quality complaints
  • Listing unauthorized or misrepresented assets
  • Violating any of our community standards or provider guidelines

Most restrictions are temporary and can be resolved by updating your information or clarifying the issue with our team.

We’ll notify you by email if your account is affected, including the reason and steps (if any) needed to restore access.