LuxuStars takes safety seriously — especially when it comes to experiences and tours that involve real-world interactions.
Here’s how we help protect participants:
- Qualified Providers: All experience providers must verify their identity and demonstrate relevant experience, credentials, or licenses if required by law.
- Listing Review: Every experience is reviewed for clarity, legitimacy, and safety standards before being published.
- Clear Itineraries: Guests can view start times, locations, and details before booking to make informed decisions.
- Messaging System: All communication is stored within the platform in case coordination issues or concerns arise.
- Dispute Support: Our Resolution Center is available in case something doesn’t go as expected.
We encourage all participants to review the listing details, communicate through the platform, and report any issues promptly to keep the community safe.