Key rules:

• The review option appears only after the booking has ended (e.g., after checkout or return time)
• There is a 21-day window after checkout to submit a review
• Customers can edit their review once, but only before the provider replies
• Provider replies are limited to one per review and may be edited once within 24 hours

Once a review is posted, it becomes public and linked to the listing. This helps future guests make informed decisions based on verified guest experiences.