Here’s how we safeguard the platform:

• Mandatory Identity Verification: All users — both customers and providers — must verify their identity, phone number, and email before using the platform.
• 3D Secure Checkout: All payments go through enhanced card verification to prevent unauthorized use.
• AI-Powered Fraud Detection: Suspicious account and transaction activity is automatically flagged and reviewed.
• Secure Messaging: In-platform chat protects communication and enables us to resolve disputes fairly.
• Listing Approval: Every listing is reviewed by our team before it goes live to ensure authenticity and quality.

These layers work together to ensure a safe and trustworthy experience for everyone on LuxuStars.