LuxuStars is built with safety, privacy, and reliability at its core. From the moment you browse a listing to the moment your experience ends, we apply multiple layers of protection to keep you secure.
Here’s how we help ensure a safe experience for everyone:
- Verified Providers: All providers must complete identity verification and pass documentation checks before listing.
- Secure Payments: We use PCI-compliant infrastructure and 3D Secure authentication for all transactions.
- Protected Communication: All messages stay inside our platform for your safety — we never share phone numbers or direct contact details.
- Proof of Service: Providers are encouraged to submit before-and-after photos to confirm delivery, and guests can do the same if an issue arises.
- Dispute Support: If anything goes wrong, our Resolution Center is available to investigate and mediate fairly.
LuxuStars is committed to building a trustworthy space for travelers and service providers alike.
