• Contain hate speech, harassment, or personal attacks.
• Include private information such as names, phone numbers, or addresses.
• Are clearly fraudulent, spammy, or submitted by someone not involved in the booking.
• Violate local laws or LuxuStars’ content policies.

Provider replies may also be removed or edited by our team if they are reported and found to violate the same rules.

Reviews will not be removed simply because a provider disagrees with the feedback. We support honest, respectful communication between guests and providers.