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Why Shared Contact Information is Restricted Before Booking

To maintain privacy and prevent fraud, LuxuStars does not allow users to exchange personal contact information until a reservation has been confirmed.

What’s considered restricted information:

  • Phone numbers.
  • Email addresses.
  • Social media handles.
  • Links to third-party websites or messaging apps.

Why this rule exists:

  • It protects both parties from scams or unauthorized activity.
  • It ensures all communication is recorded for support and dispute resolution.
  • It maintains trust and transparency on the platform.

Once a booking is confirmed, users are free to exchange contact details if they choose. However, we always recommend using the LuxuStars Message Center to stay protected and eligible for platform support.