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Photos Not Uploading to Listings or Reviews

If you're experiencing issues uploading photos on LuxuStars, it’s usually due to file format, size, or a connection error.

Checklist before uploading:

  • Ensure each file is under 10 MB.
  • Accepted formats: JPG, PNG, HEIF, HEIC.
  • Do not upload more than 30 photos per listing or 5 photos per review.
  • Use a strong internet connection to avoid timeout errors.

If problems persist:

  • Try uploading one image at a time.
  • Refresh the page or restart the app.
  • Switch to a different browser or device.

If none of these steps work, there may be a temporary system issue. You can report the problem through the support center for further help.