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How to Report a Technical Issue

If you’re experiencing a bug, error, or technical glitch on the LuxuStars platform, we’re here to help you get it resolved quickly.

Steps to report a technical issue:

Login into your LuxuStars accout.

Go to the Support Chat.

Briefly describe the issue and the steps to reproduce it.

Attach screenshots or screen recordings if possible.

Include these details to help us assist you faster:

  • Your device type and browser (or app version).
  • Date and time the issue occurred.
  • The page or action you were attempting.

Once submitted, our team will review your report and follow up as soon as possible with guidance or a resolution.